Australian Hairdressing Jobs

Frequently Asked Questions

• Where can I send my children to school?

  In Brisbane, Australia, the school system is divided into primary and secondary schools. The primary school, also known as elementary school, starts from Year 1 to Year 6. The secondary school, or high school, is from Year 7 to Year 12.

  The Queensland school system provides quality education in a safe and supportive environment, providing the skills, values, and knowledge students need for lifelong learning, employment, and to participate in society.

  Schooling in Queensland starts with a preparatory or Prep Year followed by 12 years of primary and secondary school. Over the 13 years of schooling, students’ studies are focused on various learning areas including English, Mathematics, Humanities and Social Sciences, Science, The Arts, Technologies, Health and Physical Education, and Languages.

  Regarding catchment areas, a school catchment area is the geographical location where a state school’s core intake of students must live. Catchment areas ensure every Queensland student from Prep to Year 12 is able to enrol at their local state school. Your local state school (primary or secondary) is the school which is closest to your home. This is measured by the shortest, most direct route by road—to and from the main entrance of the school2. You can find your local school using the EdMap website.

• Will I get trained in Goldwell and other products I am not familiar with?

  Yes. We provide a full and individualized Training Program for each of our Stylists. It is set to be conducted at your own pace and will all be conducted within paid work hours.

• How often am I paid?

  Weekly, every Tuesday. Commissions are also paid weekly.

• How do I get a pay rise?

  Commissions are paid weekly and are uncapped. It will reflect where you are excelling in the salon with your KPI’s. If you hit your KPI you will receive commission. There are 4 x separate opportunities to earn commission weekly.
  Pays are reviewed annually, and all team members receive the CPI increase.
  We have a tiered structure where Seniors can be promoted to Senior Plus Stylists after 1 year.
  Then Senior Plus Stylists can be promoted to Master Stylists if they hit outlined Criteria.
  Master Stylists can be promoted to Executive Stylists when they hit outlined Criteria.

• What are KPI’s (Key Performance Indicators)?

  At Epic we have 4 x KPI’s: Retail, Rebooking, Treatments, Sales per hour

• Is there opportunity for Career Growth?

  Yes. For those team members who shine and show skill sets suitable for higher positions, they will absolutely be considered and interviewed for promotion. We always prefer to promote team members from within the company where possible.

• Will my roster change all the time?

  No, rosters are set 6 months in advance to ensure consistency.
  However, If an education class falls on your day off, we will move your day off to another day so you may attend the education class.

• Do I have to work every Saturday?

  No, we offer our Senior Stylists the option to have every 6th Saturday off, and work those hours during the week so you may enjoy a Saturday & Sunday off together.

• Are you open on Sundays and late nights?

  No, we are not open on Sundays.
  Yes, we are open 2 x late nights, however our Senior Stylists only work 1 x late night per week.

• Can I have annual leave whenever I like?

  We have a request system to ensure it is fair to all team members and in the hope all Annual Leave requests are met. For 47 weeks of the year you can request Annual Leave at any time, however there are 3 ‘block out’ times of the year as they are our busiest where no team members are permitted to take annual leave, they are:

  3 weeks leading up to Christmas, The Week and a half leading up to Easter, The week leading up to Australia Day.

• Can I choose which salon I will work at?

  If there is a vacancy, yes, we will work to place you at your chosen salon or the closest salon nearby. We will always consider transfer requests when vacancies occur.

• Do I have to wear a uniform or all black clothes?

  No. we do have a very comprehensive dress code which allows team members to be individuals, as long as their dress code is seen to be ‘professional hairdresser’.

• Do you provide all hairdressing equipment?

  Yes, we do. It is often desirable for Senior stylists to bring their own scissors as it is a personal preference, however all equipment, blowdryers, bushes, tongs, wands etc are all provided by the salon.